Pierhead Street Q-Park

Capacity 1239

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Q-Park Cardiff Bay also known as Pierhead Street is now open. The car park is ideally located close to the Wales Millennium Centre, The Red Dragon Centre, Odeon Cinema and Cardiff Bay!

Pierhead Street
CF10 4PH
Max. vehicle height: 2m
Parking spaces: 1239 (plus 5 motorbike spaces)
Disabled parking spaces: 74
Electric Charging Points: 0
Entrance hours: 24/7 Exit hours: 24/7



21 reviews

  1. Best car park in Cardiff

    I have used this MSCP many times and it is the best in Cardiff. Access to it from the motorway is easy and there are almost always free spaces on the lower floor. It is very reasonably priced unlike the city centre car parks. It feels safe at night to walk through and there is never a feeling that the car will be vandalised. Best of all you’re down the bay which is the best part of Cardiff and a brisk 20 minute walk gets you to the town centre which is good exercise. Highly recommended

  2. Superb!

    I parked to attend the Wales v New Zealand match. There were plenty of spaces and on my return there was no queue to exit. JEFF was at the desk and gave me great advice on how to get to the M4 and avoid the traffic. His advice was excellent and I got to the M4 quickly and on my way! I will book this on-line again. Very pleased!!!

  3. Thank You Jeff

    We parked in this car park Saturday 6/01/18 to attend the Millenium Centre.The car park was easy to find,had very good disabled parking areas, and was spotlessly clean(no smelly areas as many multistorey carparks seem to). However, on our return we had a problem exiting the barriers ( we are not sure what we did wrong but we just could not get them to work). We rang the bell on the office door and (Jeff the man on duty) dealt with our problem in a kind, sympathetic but unpatronising manner!
    We are a couple in our late sixties and this was greatly apreciated!
    Thank You

  4. Horrendous

    Sunday Feb 11th Machines not working; only one on duty; took 50 mins to get in and 70 to get out. Ruined our expensive evening.

  5. Amazing staff!

    Never thought a visit to a carpark could be so eventful! The gentleman (Mr Leggett) that helped us with all our requests was more than helpful, friendly and informative and clearly knows his job. Would visit Cardiff just to use this carpark. (If this gent was working!)

  6. Great service!

    1st time parking in this place and had a few issues with ticket. Spoke to night shift worker called Jeff who was very helpful and resolved my issues! Thanks Jeff!

  7. Thanks to Jeff.

    Found Jeff to be very helpful and considerate, explained how everything worked and found time to show me where I was going wrong!

    Thanks once again Jeff.

  8. I am a season ticket holder at the Cardiff Bay car park and parked my car on Tuesday morning with the intention of picking it up Wednesday after work. Unfortunately I left my season ticket at home on Wednesday.
    I would like to thank the member of staff who acted in a professional manner. I forgot to take his name but this would have been around 5:45pm on Wednesday 31st Oct.

  9. stress free resonable parking for the theatre

    We pre-booked our parking through the Millenium Centre 12 months earlier and drove on auto-pilot to the car park, when we parked we then thought that we were in the wrong car park as the pre-booked ticket stated pierhead car park and we were in q-park. I drove to the car park office and spoke to Jeff who was very helpful and explained that it had changed ownership in the last 12 months and that I was in the correct car park. He found an easy space for me to park in and suggested that I reverse park to make it easier to get out when it was busier later on. Thank you

  10. stayed there Wednesday night we had no problem getting out although it was busy took about 5 min to wait we pre booked the staff were on hand to let us out will use this site again when in Cardiff, a big thank you q park. bryn luxton.

  11. Great location for the Opera House

    First time I have used the car park and had difficulty in finding the location as the sat nav doesn’t take you to the car park entrance. Found it eventually but not all together sure I was in the correct location.

    Had the good fortune to meet Jeff, your afternoon/late shift worker, who was cheerful, polite and helpful…an excellent employee.
    Found me a space without any bother.

    Will be there again on 2nd March for another evening event and hope to see Jeff again.

  12. Great Service from Ieaun Car Park Host!

    Great service from Ieuan in your parking host went above and beyond when I left my Hadbrake off my car and secured it until I returned ! Hats off to him great employee!

  13. Jeff

    Thank you to Jeff, so helpful when we didn’t press the white button for pre arranged parking. Helped us sort out how to rectify. Really friendly. Cheers

  14. My husband and I went to see Annie in the milenium centre on the 28 aug 2019 can I say that the car park attendant was really helpful
    Thank you

  15. Thank you Jeff

    I would like to thank Jeff at the Car Park Office for all his help with an entry problem that we had yesterday, 12th Dec 2019, he was so helpful I needed to thank him with this review. I could see he was very busy at the time but still managed to find the time to help. It was over a pre-paid parking ticket that I purchased through the Millennium Theatre on booking to see Les Miserables, great show by the way. The Theatre did not really help even though they seemed to have more than enough staff and also seemed not surprised at the problem, they told me to sort it out with the Car Park Staff. Jeff went out of his way to sort out our problem, thank you Tony (happy customer)

  16. JEFF to the rescue!

    Thank you Jeff!
    Booked and paid online to park at q park Cardiff as I was taking my mother to see Les Miserable at the Millennium Centre. Jeff was very busy but still made time to help me scan the barcode of my prebooking form. Jeff really saved the day! I would definitely recommend this car park as it is reasonably priced and with Jeff there your car is in safe hands.

  17. Easy to use with friendly staff,credit to them.

    Parked easily having pre booked ticket through millennium centre,asked if car park had toilets and very pleasant staff member told us no but advised where nearest are,in Red Dragon Centre.after watching matinee of Les Mis a very friendly staff member was on barrier duties speeding us on our way,with a Did you like the show.
    Would highly recommend and use again.

  18. Best customer friendly car park i’ve every been to. I had a problem with the payment machine it took my ticket but it didn’t register and we couldn’t get it back. Jeff the wonderful parking host on duty helped to sort it out

  19. The car park feels clean, safe and a great location to park. Jeff the car park security was also incredibly helpful! Thank you so much! I’ll definitely park here again.

  20. More signage needed

    Very convenient for the Millennium Centre. Unfortunately the post code given sent us in the opposite direction to the car park. Twice we went to the Pierpoint car park but as there was no signage to say it was Q park we drove away to try to find another one. It is only when you are literally at the barriers that there is any indication that we were in the correct place.

  21. Don't pre book

    Don’t pre book, cheaper to pay in the car park itself.

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